Frequently Asked Questions

We are based in Nepal and primarily serve Kathmandu Valley. We also undertake projects in Pokhara, Chitwan, and other major cities. Contact us to discuss your location.

We both supply and professionally install all products. Our team handles delivery, installation, testing, and handover training at your site.

All products come with manufacturer warranty (typically 1–2 years). We also offer after-sales service support for maintenance and repairs.

Yes, we offer demonstrations at our office or on-site for larger projects. Contact us to schedule.

Use the Request Quote form on our website, send a WhatsApp message to 9860819528, or call us directly. Provide your requirements and site photos for a faster quote.

Most residential installations take 1–2 days. Hotel lock projects and larger commercial installations may take 3–7 days depending on scope.

Yes, all hotel lock system installations include on-site software training for front desk staff and a handover session for the manager.

In most cases, yes. We assess your existing shutter dimensions to select the correct motor. Contact us with your shutter size for a quote.

Our locks are compatible with most standard door frames. For unusual door types, we assess suitability before installation.

All gate openers include a manual release for power outages. Battery backup and UPS-connected options are available on request.